Position Overview
The Tribal Training and Technical Assistance Program Associate supports the planning, development, delivery, and documentation of training and technical assistance services for Tribal governments, Tribal organizations, and other program stakeholders. This position assists the Tribal TTA team with training content, grantee communications, data collection, research, reporting, event coordination, and project administration.
The Program Associate helps translate federal program requirements, policies, and guidance into clear, practical resources that support grantee understanding, compliance, and program success. The position requires strong writing, research, organizational, and interpersonal skills, as well as the ability to work respectfully and effectively with Tribal communities, federal clients, subject-matter experts, and internal project teams.
This role operates in a remote-first, client-facing, and compliance-driven environment. The successful candidate must be able to manage assigned responsibilities independently, meet competing deadlines, maintain accurate documentation, and adapt to evolving project and client needs.
Key Responsibilities
1. Training and Technical Assistance Support
- Support the development, revision, formatting, and quality review of training and technical assistance materials.
- Assist with the preparation of webinars, workshops, virtual learning sessions, presentations, fact sheets, toolkits, guidebooks, frequently asked questions, and other educational resources.
- Help translate federal policies, program requirements, and technical information into clear, accessible, and practical materials for Tribal grantees and other stakeholders.
- Conduct background research to support the development of culturally responsive and audience-appropriate TTA resources.
- Assist facilitators and subject-matter experts with training preparation, delivery, participant engagement, and follow-up activities.
- Track technical assistance requests and support the timely coordination of responses, referrals, and resources.
2. Program and Grantee Support
- Stay informed of applicable program policies, guidance, reporting requirements, and promising practices affecting Tribes and Tribal organizations.
- Provide administrative and programmatic support to Tribal TTA activities throughout the project lifecycle.
- Assist with identifying common grantee questions, challenges, and training needs based on technical assistance requests, event feedback, program data, and team observations.
- Help coordinate communications, resources, and follow-up activities for grantees and program stakeholders.
- Support individualized and group technical assistance activities under the direction of senior project staff or subject-matter experts.
- Maintain professional, respectful, and culturally responsive engagement with Tribal leaders, Tribal staff, federal partners, and other stakeholders.
3. Research, Data, and Reporting
- Assist with the collection, organization, validation, and analysis of program and grantee data.
- Review Tribal plans, reports, surveys, evaluations, and other program documents to identify trends, needs, accomplishments, and areas requiring follow-up.
- Support the development of program summaries, briefing materials, data tables, dashboards, presentations, and narrative reports.
- Draft and edit written products for internal, client, grantee, and public audiences.
- Help communicate the context and meaning behind program data while avoiding unsupported conclusions or generalizations.
- Maintain accurate source documentation and verify factual information before it is included in deliverables.
4. Project Coordination and Documentation
- Maintain project trackers, calendars, task lists, contact lists, training records, and other project documentation.
- Coordinate meetings, webinars, training sessions, and related logistics, including invitations, registration, materials, attendance, notes, and follow-up communications.
- Monitor assigned activities, milestones, and deadlines and promptly communicate risks or delays to the appropriate project lead.
- Prepare meeting agendas, minutes, action-item logs, and status updates.
- Organize files and records in accordance with Lux and client documentation requirements.
- Support special projects and other project activities as assigned.
5. Quality Assurance and Compliance
- Proofread and quality-check written products, presentations, data, and training materials for accuracy, clarity, consistency, accessibility, and adherence to approved formats.
- Follow established review and approval processes before distributing materials or communicating on behalf of Lux or its clients.
- Perform work in accordance with applicable federal, state, local, contractual, and client requirements.
- Protect personally identifiable information, Controlled Unclassified Information, client information, and other sensitive or confidential data.
- Support compliance with applicable accessibility requirements, including Section 508 requirements when relevant to the project.
- Promptly report potential data-quality, confidentiality, security, compliance, or deliverable concerns to the appropriate project lead.
6. Collaboration and Stakeholder Engagement
- Collaborate with Tribal TTA team members, project managers, subject-matter experts, federal staff, consultants, and external partners.
- Participate actively in project meetings, planning sessions, quality reviews, and lessons-learned discussions.
- Communicate professionally and responsively with internal and external stakeholders.
- Incorporate feedback from Tribal stakeholders, clients, and project leadership into assigned products and activities.
- Contribute to a team environment that values reliability, cultural respect, continuous learning, and high-quality client service.
- Support work across functions or projects when business, contract, or client needs require additional assistance.
Required Qualifications
Education
One of the following combinations is required:
- Bachelor’s degree in public administration, public policy, education, communications, social sciences, Indigenous studies, human services, community development, or a related field; or
- An associate’s degree plus a combination of training and directly relevant professional experience.
Experience
- At least two years of relevant professional experience in training and technical assistance, program support, grants administration, adult learning, communications, research, data collection, report production, community engagement, or a related area.
- Experience supporting multiple assignments, deadlines, stakeholders, or deliverables in a project-based environment.
- Demonstrated experience preparing, editing, or coordinating professional written materials.
- Experience organizing data, records, events, meetings, or project documentation.
- Experience working respectfully with communities representing different cultures, perspectives, and lived experiences.
Technical and Functional Skills
- Strong professional writing, editing, proofreading, research, and verbal communication skills.
- Ability to interpret program guidance and communicate technical or policy information in clear, audience-appropriate language.
- Strong organizational skills and attention to detail.
- Ability to collect, organize, review, and summarize qualitative and quantitative information.
- Proficiency with Microsoft Office or Google Workspace applications, including word processing, spreadsheets, presentations, email, calendars, and virtual meeting platforms.
- Ability to learn and use project-management, webinar, survey, learning-management, data-visualization, and client-specific systems.
- Ability to maintain accurate documentation and follow established processes.
Compliance and Client-Service Requirements
- Ability to handle confidential, sensitive, or restricted information appropriately.
- Ability to follow federal contract, client, data-security, records-management, and quality-control requirements.
- Ability to work professionally with federal employees, Tribal stakeholders, consultants, and project partners.
- Ability to obtain and maintain any required federal suitability determination or Public Trust designation.
Preferred Qualifications
- Experience working with Tribal governments, Tribal organizations, Native American communities, or programs serving Indigenous populations.
- Knowledge of Tribal sovereignty, government-to-government relationships, Tribal consultation, or culturally responsive engagement practices.
- Experience supporting federally funded grant programs or federal training and technical assistance contracts.
- Experience developing culturally responsive training, communications, or outreach materials.
- Experience supporting Community Services Block Grant programs, human-services programs, economic-development programs, or related federal initiatives.
- Experience coordinating webinars, workshops, conferences, communities of practice, or peer-learning events.
- Familiarity with Section 508 accessibility requirements.
- Experience using data-visualization, survey, webinar, or project-management tools.
- Experience developing reports that combine quantitative data, qualitative information, and program narratives.
Core Competencies
- Cultural humility and respect
- Professional communication
- Writing and editorial judgment
- Research and analytical thinking
- Attention to detail
- Organization and time management
- Reliability and accountability
- Collaboration and teamwork
- Client-service orientation
- Adaptability and problem-solving
- Ability to manage competing priorities
- Ability to work effectively in a remote environment
- Ability to operate in a client-facing and compliance-driven environment
FLSA Status
Non-Exempt
Employment Type
Part-Time
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